Returns & Exchanges
At TCB JEANS, we want you to be fully satisfied with your high-quality denim purchase. If your jeans don't fit perfectly, you can return or exchange any unwashed, unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully pack the denim in its original packaging, ensuring all TCB JEANS authentic tags and labels are securely attached to the garment.
- 3.Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.